Together with Dataskill of San Diego, a formal partner of IBM Business Analytics (Cognos) and Anametrix of San Diego, KM & Cie. now offers consulting and implementation services in the important and fast-growing strategic management domain of business analytics* (also known as business intelligence - BI).
Using the Cognos® products from IBM or the InstaVista® platform from Anametrix, depending on project requirements, KM & Cie. will acquire and support projects for primary execution in San Diego County by highly trained and experienced Dataskill engineers.
For more information, please click here.
*) Business analytics (BA) refers to the quantitative and qualitative skills, technologies, software applications, and business processes required to iteratively explore, analyze, and report on past and current business performance in support of better (strategic) executive and (operational) management decisions.
Friday, July 23, 2010
Saturday, June 26, 2010
New project: Belair-Online
The Belair Online college website is up and running and ready for business - albeit in a limited fashion: in 2010, we will only run a limited test program, in anticipation of our grand opening on January 3, 2011.
Initial program offerings will include:
Individual classes in business administration, marketing, information technology/programming, and photographic arts are also available, even as independent studies for individual students.
Thursday, May 27, 2010
The ethics of for-profit adult education
Recently, the noice level in the media has risen about the ethics of for-profit adult education and the practices embraced by for-profit private educational institutions and corporations in aggressively attracting new students. On one hand, there is a push from society and government for people to become more educated, more competitive, and more productive. President Obama and his Education Secretary Arne Duncan are the first to promote more adult education. On the other, not all adult education is created equal, and not all students are equally motivated or competent.
Private educational companies have been happy to answer the call to action: thousands of brick-and-mortar and virtual campuses have sprung up across North America to meet the demand of a population eager to improve its chances at stable, lucrative employment. Public colleges and universities could never keep up with the demand, so the additional capacity provided by the privates meets an actual, urgent market demand.
Particular scrutiny has been directed to the highly effective Internet marketing tactics embraced by for-profit colleges to attract students through web advertisements. These lead generation practices are favored by the colleges because they prequalify prospective students and connect them effectively with the programs and institutions across North America and online that offer what they are seeking. As such, they are therefore marketing instruments like any other (print, TV, or outddoor advertising) connecting students and schools.
Mixing the sometimes aggressive profit motives of private educational corporations with the broad interest society has in a well-educated populace is at times recipe for tension and conflict. Quality of education can be inversely proportional to profit maximization, especially in the short term, for the following reasons:
However, the long-term competitive success of any for-profit educational corporation or college/university will increasingly depend on providing superior services to its customers, its students. Where short-term profit motives trump instructional quality, institutions will not only expose themselves to urgent governmental scrutiny and jeopardize their accreditations, but they also risk fatally damaging their long-term reputation and attractiveness to potential students.
This is why KM & Cie. business unit KM.Learning Management offers its consulting services to private and public educational institutions and corporations to assist them in optimizing the balance between business and educational objectives.
Private educational companies have been happy to answer the call to action: thousands of brick-and-mortar and virtual campuses have sprung up across North America to meet the demand of a population eager to improve its chances at stable, lucrative employment. Public colleges and universities could never keep up with the demand, so the additional capacity provided by the privates meets an actual, urgent market demand.
Particular scrutiny has been directed to the highly effective Internet marketing tactics embraced by for-profit colleges to attract students through web advertisements. These lead generation practices are favored by the colleges because they prequalify prospective students and connect them effectively with the programs and institutions across North America and online that offer what they are seeking. As such, they are therefore marketing instruments like any other (print, TV, or outddoor advertising) connecting students and schools.
Mixing the sometimes aggressive profit motives of private educational corporations with the broad interest society has in a well-educated populace is at times recipe for tension and conflict. Quality of education can be inversely proportional to profit maximization, especially in the short term, for the following reasons:
- To attract highly qualified teaching personnel, the institution must pay good wages and provide attractive benefits and work environments.
- Students with little chance of success should be turned away, even though they would generate substantial revenue.
- Retaining students and helping them graduate takes substantial ongoing investments in remedial services, library resources, tutoring, etc.
- Instruction must be sufficiently rigorous, thorough, and intense to ensure that graduates are highly qualified in their field and can secure well-paying jobs.
However, the long-term competitive success of any for-profit educational corporation or college/university will increasingly depend on providing superior services to its customers, its students. Where short-term profit motives trump instructional quality, institutions will not only expose themselves to urgent governmental scrutiny and jeopardize their accreditations, but they also risk fatally damaging their long-term reputation and attractiveness to potential students.
This is why KM & Cie. business unit KM.Learning Management offers its consulting services to private and public educational institutions and corporations to assist them in optimizing the balance between business and educational objectives.
Tuesday, May 25, 2010
San Diego Adult Education Examiner
Georges Merx is now the San Diego Adult Education Examiner. When you visit the site, please press the
button and stay up-to-date - comment freely and frequently.
Sunday, May 23, 2010
Cumulative Complexity (continued)

Germany recently decided to limit investments of a particular kind: naked short selling. Most of us immediately ask, "What is that?!"
Well, here is the explanation (from the San Diego Union): "Naked short selling involves traders selling shares they don't hold in hopes of buying them cheaper later."
Now doesn't that sound - well, simply amazing? or maybe even a little crazy?! (To be fair, naked short selling is reportedly already not allowed in the U.S.) If you have been to Las Vegas, you know a little about gambling, but on the surface, this naked short selling business sounds a lot riskier than anything you can do in Vegas, doesn't it?!
And herein likes the rub: I don't know, and you probably don't know either, lest you are an expert in exotic financial investment instruments, what this really means, much less what its associated risks are. My master of science in business administration courses at San Diego State University certainly never covered naked short selling! Let's not pretend, however, that these exotic practices don't affect us: the stock markets around the globe plunged the day after the Germans restricted the practice ...
The transactions that make the financial world go round (and drive the economy and determine your and my livelihoods, savings, and retirements) have become so cumulatively complex that only the superbrains at the Goldman-Sachses of the world can make sense of them.
Doesn't that worry you just a little bit?!
Tuesday, April 27, 2010
The Cumulative Complexity Problem
Cumulative Complexity
We have moved from the Information Age to a new paradigm, which I would like to call the Age of Cumulative Complexity, where only the very smart and well-educated successfully navigate the high-speed lanes of accelerating change, and where the gap between competent and incompetent is widening fast, resulting in long-term under- and unemployment at unacceptably high levels.
(Case in point: the Goldman-Sachs debacle: very smart financiers mastered the overwhelming complexity of unexpected changes in the financial markets, turning a common man's calamity into their corporate gain, but the very complexity of their high-speed adaptations so far eclipses the understanding of common man - and politician - that those successful strategies are now somwhat unfairly vilified as highway robbery.)
A root cause of the problems facing us in this country is that education in America in the 21st century is just not very good. Education in the U.S. has not kept up with other countries, or with the global economic changes. Public education needs an overhaul much more significant than even the recent health care overhaul. The current system is ineffective, held hostage by resource-squandering bureaucrats, tenured professors, and education worker unions, subject to ignorant tweaks by politicians, who are mostly lawyers, not qualified educators.
K-Through-12
At the K-12 level, most students do not learn even the most basic skills, like for example ten-finger typing, or how to write a simple essay in proper English (or Spanish), using word processing software.
Educational success measures do not reflect student competence. A large part of the problem is excessive reliance on questionable quantitative methods, instead of an appropriate mix of meaningful assessments that reflect the broad array of skills and competencies needed in society.
The ill-advised overemphasis on math and science education at the expense of basic language skills exasperates the problems at the K-12 level. The accompanying social changes, where educators are disrespected, underpaid, and powerless to impose control in their own classrooms for fear of frivolous lawsuits by students or their parents further limit today what students will learn in their most formative years.
College- and University Level
Students enter the college level, poorly prepared by their previous twelve years of schooling, forcing post-secondary education to first catch them up to a reasonable level of literacy, including computer literacy.
Even when this remedial effort succeeds and students progress to their chosen study programs, college and university education is often disconnected from "the real world."
Cynics quip that "Those who can, do, those who can't, teach!" and they have a valid point: many professors and college instructors have little or no real-world experience, or at best dabble in non-educational activities through part-time consulting. Full-time educators (professors) are measured by their publication record and are therefore often not qualified to educate students in the complexities of the world at large, often relying on outdated materials, textbooks and Powerpoint™ presentations written by their equally inexperienced peers, and simplifications that fail to prepare students for what they will face as soon as they graduate.
To save money in all the wrong places, many private and public post-secondary colleges and universities further reduce educational quality by relying on a growing army of poorly vetted and trained adjuncts, road warriors, who may teach at two, three, or even four institutions concurrently, trying to make ends meet on incomes commensurate with that of a janitor. These adjunct teachers often present degrees from institutions with poor standards, but they are nevertheless hired as low-cost fill-ins for the growing classroom gaps left by education underfunding.
Neither kind of teacher - ivy tower professor or adjunct road warrior - is qualified to optimally prepare students for the cumulative-complexity challenges of the volatile, post-Great Recession, globally competitive economy.
Federal Role
Instead of improving education, the vast amounts of federal subsidies to states and federal student loan money spent indiscriminately and without the proper strings attached have led to the emergence of thousands of for-profit "colleges" that fail to meet even minimum educational standards, propped up by a gross diversity of poorly regulated "accreditation agencies. This results in the mass-production of "degreed graduates," many of whom lack even the most basic qualifications in their degree domain.
This largely unrecognized travesty, combined with the often substandard education provided by public institutions (especially at the community college level, where quality controls are non-existent or ineffective, severely hampered by the incompetence-perpetuating tenure system), results in a disappointed populace, which finds that its investment in education too often fails to translate to better jobs, or a better life.
Finding Work in a Complex World
Many of the graduates from substandard education programs cannot find work in their degree program, because they graduate without the qualifications required by the complex world in which we now live. These graduates (or non-graduates, if they quit before graduating, as many do), are then left with student loans in the tens of thousands of dollars that they are unable to pay back, subject to eventual forgiveness by the government - on the backs of Mr. and Mrs. Taxpayer, who then also pay for their unemployment or welfare checks ...
Strategic Overhaul
The U.S. Education System needs to undergo a genuine overhaul, based on the realities of 21st century economics. To justify the high wages required to sustain a reasonable life style (after taxes) in the U.S., the average citizen or resident needs much better training, by much better qualified (and paid) educators, at much better-run educational institutions.
The states have proven their utter incompetence in making this happen, and so this will require that the Federal Government get much more actively and effectively involved with nationwide K-18 education, standardizing programs and success measures based on realistic expectations and requirements, and strictly regulating and policing both public and private educational institutions to redevelop educational excellence nationally.
Failure to act swiftly will continue to degrade the global competitiveness of the American workforce, with a parallel decline in American relevance on the world stage.
We have moved from the Information Age to a new paradigm, which I would like to call the Age of Cumulative Complexity, where only the very smart and well-educated successfully navigate the high-speed lanes of accelerating change, and where the gap between competent and incompetent is widening fast, resulting in long-term under- and unemployment at unacceptably high levels.
(Case in point: the Goldman-Sachs debacle: very smart financiers mastered the overwhelming complexity of unexpected changes in the financial markets, turning a common man's calamity into their corporate gain, but the very complexity of their high-speed adaptations so far eclipses the understanding of common man - and politician - that those successful strategies are now somwhat unfairly vilified as highway robbery.)
A root cause of the problems facing us in this country is that education in America in the 21st century is just not very good. Education in the U.S. has not kept up with other countries, or with the global economic changes. Public education needs an overhaul much more significant than even the recent health care overhaul. The current system is ineffective, held hostage by resource-squandering bureaucrats, tenured professors, and education worker unions, subject to ignorant tweaks by politicians, who are mostly lawyers, not qualified educators.
K-Through-12
At the K-12 level, most students do not learn even the most basic skills, like for example ten-finger typing, or how to write a simple essay in proper English (or Spanish), using word processing software.
Educational success measures do not reflect student competence. A large part of the problem is excessive reliance on questionable quantitative methods, instead of an appropriate mix of meaningful assessments that reflect the broad array of skills and competencies needed in society.
The ill-advised overemphasis on math and science education at the expense of basic language skills exasperates the problems at the K-12 level. The accompanying social changes, where educators are disrespected, underpaid, and powerless to impose control in their own classrooms for fear of frivolous lawsuits by students or their parents further limit today what students will learn in their most formative years.
College- and University Level
Students enter the college level, poorly prepared by their previous twelve years of schooling, forcing post-secondary education to first catch them up to a reasonable level of literacy, including computer literacy.
Even when this remedial effort succeeds and students progress to their chosen study programs, college and university education is often disconnected from "the real world."
Cynics quip that "Those who can, do, those who can't, teach!" and they have a valid point: many professors and college instructors have little or no real-world experience, or at best dabble in non-educational activities through part-time consulting. Full-time educators (professors) are measured by their publication record and are therefore often not qualified to educate students in the complexities of the world at large, often relying on outdated materials, textbooks and Powerpoint™ presentations written by their equally inexperienced peers, and simplifications that fail to prepare students for what they will face as soon as they graduate.
To save money in all the wrong places, many private and public post-secondary colleges and universities further reduce educational quality by relying on a growing army of poorly vetted and trained adjuncts, road warriors, who may teach at two, three, or even four institutions concurrently, trying to make ends meet on incomes commensurate with that of a janitor. These adjunct teachers often present degrees from institutions with poor standards, but they are nevertheless hired as low-cost fill-ins for the growing classroom gaps left by education underfunding.
Neither kind of teacher - ivy tower professor or adjunct road warrior - is qualified to optimally prepare students for the cumulative-complexity challenges of the volatile, post-Great Recession, globally competitive economy.
Federal Role
Instead of improving education, the vast amounts of federal subsidies to states and federal student loan money spent indiscriminately and without the proper strings attached have led to the emergence of thousands of for-profit "colleges" that fail to meet even minimum educational standards, propped up by a gross diversity of poorly regulated "accreditation agencies. This results in the mass-production of "degreed graduates," many of whom lack even the most basic qualifications in their degree domain.
This largely unrecognized travesty, combined with the often substandard education provided by public institutions (especially at the community college level, where quality controls are non-existent or ineffective, severely hampered by the incompetence-perpetuating tenure system), results in a disappointed populace, which finds that its investment in education too often fails to translate to better jobs, or a better life.
Finding Work in a Complex World
Many of the graduates from substandard education programs cannot find work in their degree program, because they graduate without the qualifications required by the complex world in which we now live. These graduates (or non-graduates, if they quit before graduating, as many do), are then left with student loans in the tens of thousands of dollars that they are unable to pay back, subject to eventual forgiveness by the government - on the backs of Mr. and Mrs. Taxpayer, who then also pay for their unemployment or welfare checks ...
Strategic Overhaul
The U.S. Education System needs to undergo a genuine overhaul, based on the realities of 21st century economics. To justify the high wages required to sustain a reasonable life style (after taxes) in the U.S., the average citizen or resident needs much better training, by much better qualified (and paid) educators, at much better-run educational institutions.
The states have proven their utter incompetence in making this happen, and so this will require that the Federal Government get much more actively and effectively involved with nationwide K-18 education, standardizing programs and success measures based on realistic expectations and requirements, and strictly regulating and policing both public and private educational institutions to redevelop educational excellence nationally.
Failure to act swiftly will continue to degrade the global competitiveness of the American workforce, with a parallel decline in American relevance on the world stage.
©2010 · Copyright by Dr. Georges Merx
Wednesday, April 14, 2010
New Business Venture
- What is your business model? Is it sustainable?
- How do you define success, and how will you be successful?
- Why is this project worth doing?
- What are you selling? Who are your customers? Who sells? Why will they buy from you? How sure are you?
- How much start-up funding will you need? (cash flow analysis)
- If you are seeking external funding, do you have a credible business plan?
- Prepare a detailed project plan (time frame, tasks, deliverables, resources).
- Who is in your team? Do you have the skills and education you need to succeed?
- What will your competitive environment be? how will you prevail?
- How will you break up your equity across primary stakeholders?
- What risks affect your plans? How will you deal with them?
- Do you have all the mechanics of your business covered? (licenses, insurance, etc.)
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